7 Best Live Chat Support Software For Your WordPress Site

7 Best Live Chat Support Software For Your WordPress Site

A majority of users on eCommerce website users abandon their carts before even checking out. Once reason why is they have questions that they want answered instantly. In this video, we will show you the 7 best live chat support software for your WordPress site.

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Summary of this Tutorial:

First off is Olark

it is one of the more popular solutions and works for all differnet business sizes.

The payed version starts at as low as a month and they also have a trial period.

Second is Zopim

This is another popular chat software that has a plugin to integrate with your site.

They have a free plan and a basic plan that starts at a month.

There is also an app you can install on your smartphone so you can be available to your visitors.

Third is Comm100

They have a WorPress plugin to let you get up and running quickly and they have a trial period for you to test their software.

Fourth is LiveChat

Live Chat is a little more expensive starting at a month but, they have all the other typical features you expect.

Their system also allows you to turn a chat into a ticket for a built-in ticketing system for your team.

Fith is Snapengage

Snapengage is great for medium to large businesses with integration with multiple crm’s and chat widgets for your site.

Sixth is Chat Room

This is a WordPress plugin that lets you create a chat room for your site.

Users must register to use it but it is a great way to provide basic live support.

Seventh is Quick Chat.

Quick Chat is a similar WordPress plugin that supports private rooms, avatars, and and other chat options.

You can also create a custom user role to assign users to be moderators.

Related Links:



Comm100 Live Chat



Chat Room

Quick Chat


12 Replies to “7 Best Live Chat Support Software For Your WordPress Site”

  1. Hey, very nice video! I made some research a while ago. I have checked several chats and only 2 met my needs, RumbleTalk and Cbox.
    I choose RumbleTalk finally as it can be integrated into my page and not only as toolbar.

  2. Remember that when deploying chat yourself it is important to respond to chats within 10 seconds or your customers drop off rate greatly increases. Businesses average a 30 second respond time when chatting themselves vs managed (outsourced) chat companies average 300% more leads. There a great companies that use high quality chat hosts based here in the US that can be trained to mirror your needs.

  3. Clean way to present all the plugins!
    I think what some ppl are missing is the fact that you can use live chat not only to deliver one to one customer support, but also grow an online community. Group chat software like Chatwee can help you do just that, and once you have an engaged group of loyal visitors, commercial applications of such a plugin surface as well.

  4. Nice compilation to start with. I appreciate the way you’ve segregated options depending on business needs. I think you’ve missed other options that are worth trying. One such option is ProProfs Chat that lets you connect with your customers, similar to an instant messenger. Using this live chat option, you can also tailor your responses to suit specific customers and ensure you never miss a lead again. Check out: https://www.proprofs.com/chat/

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